This course provides several useful handouts and exercises relating to absence management.

What is ‘Absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law?

This training has been created to help safely navigate you through the minefield of absence management, paying attention to issues of systems, procedures and organizational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Participants will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks

Duration                            Learning Credits

1 day-8 hours of                 8 PDU’s


Public Classroom Pricing:    

Early Bird Price: CAD 649.00

Regular Price: CAD 799.00

Instructor-Led Virtual Live Pricing:

Early Bird Price: CAD 549.00

Regular Price: CAD 699.00

Private Group / In-House Learning:

Have a group of 5 or more people? 

Register yourself with a special pricing and

request the training exclusively

Course Outline

Defining Absence – This helps learners clearly understand what is meant by absence.

Types of Absence – Unraveling the different types of absence and distinguishing between absence and leave

Classifying Absence – by classifying types of absence, the learner can begin to get a steer on how to manage it.

Statistics – identifying the real cost of absence and looking at regional and sector differences.

Reasons for Absence – considering the high level issues that have an impact on absence, like culture and job design.

Causes of Sickness – here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company

Absence Management – Stage 1 – Contracts, Policies, Procedures and Legal entitlements are all examined here, to allow learners to get a grasp of what they have to know to

Absence Management – Stage 2 – Record keeping, Costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner’s own organization

Absence Management – Stage 3 – Setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviews Traditional Approaches – an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management

Reducing Absenteeism – through less traditional approaches, looking at ‘carrots and sticks’, targets, employee assistance, unusual initiatives and organisational culture.Recent Developments – considering the impact of ‘fit notes’ and potential pandemics.

Who can attend?

This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations.

Learning Goals

At the end of this absence management training you will be able to give a clear definition of what absence is outline the legal and contractual issues around the management of absence have the knowledge to manage absence and to work towards improving overall attendance at work produce a plan to review absenteeism in your team and where required, an action list to implement measures for improvement.

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